If you have a question and haven’t quite found the answer, then please select a topic below and see if our list of Frequently Asked Questions can help.
The Windsor Estate extends to 15,800 acres of which Windsor Great Park is 4500 acres.
The Crown Estate is responsible for managing Windsor Great Park as part of its Windsor Estate. The Crown Estate is an independent commercial business, created by Act of Parliament. We invest in and manage some of the UK’s most important and best loved assets, underpinned by an investment strategy focussing on our core sectors of London’s West End, dominant regional retail and leisure, agricultural and strategic land, and offshore wind. The value of our business stands at £11.5 billion and we return all profits to the Treasury, returning more than £2.2billion over the last 10 years. Our role is to make sure that the land and property we invest in and manage are sustainably worked, developed and enjoyed to deliver the best value over the long term. At the heart of how we work is an astute, considered, collaborative approach that helps us create success for our business and those we work with. We call this conscious commercialism.
Visit The Crown Estate website here.
The public stretch of the Long Walk running from Cambridge Gates at Windsor Castle to The Copper Horse statue is 2.65 miles (4.26 km) long.
For all queries regarding individual trees, scheduled works to trees or questions regarding ownership and responsibility please contact the Crown Estate arboriculture team on Tree.firstname.lastname@example.org
The Savill Garden covers an area of 35 acres.
The Savill Garden is open daily between 10am-6pm (Mar-Oct) and 10am-4.30pm (Nov - Feb). The Savill Garden and Savill Building are closed on 24 and 25 December.
Please call The Savill Garden reception on 01784 435544. The Savill Garden is open daily between 10am-6pm (Mar-Oct) and 10am-4.30pm (Nov - Feb).
Yes, children under 16 enjoy free entry into The Savill Garden. Children must be accompanied by parent or guardian.
Accessibility for disabled visitors can be found on our Disabled Access page.
You'll need to complete an application form. You can download one from the website or fill one in at The Savill Building when you visit. If you post the form to us, please remember to send us your bank (direct debit) or card details (debit or credit card payment). Or you can send us a cheque.
New members, renewals and gift memberships forms should be sent to: FREEPOST RRSX-SSCA-HLYB, Membership office, The Crown Estate Office, Windsor Great Park, Windsor SL4 2HT. It's a freepost address. So there's no need for a stamp.
Pdf forms can be downloaded from the Membership section of this website - windsorgreatpark.co.uk/membership. All membership forms must be filled in, signed and posted back to us, with your payment included. Or you can hand it in at The Savill Building and pay at the tills. We are unable to accept applications over the telephone.
You should make your cheque payable to 'The Crown Estate'.
The date can depend on when we receive your form. But you'll always tell you the date. It's at least 2 weeks from when your form is received. The total amount will come out in one payment. We'll also keep your details on file so you can by direct debit for future renewals. To pay this way, tick 'direct debit' as your payment option in box 3 (Method of payment) and complete the grey shaded box
Yes, of course. We have a separate form for gifts. You can download it from the website or collect one from The Savill Building. Just remember to complete the sections of the form with their details and yours too. We can send the membership card and information to you, so you can give it as a gift. Or, everything can be sent directly to them.
At present, we are not able to allow others to pay for renewed membership year after year.
Normally, within 10 working days.
First, we'll need to process your application. Then we'll send you your Welcome Pack.
Inside, you'll find your plastic RFID card (use it to scan at car parks and Garden turnstiles), a paper counterpart (this has details about your membership type, card number and expiry date) and a letter telling you all about your membership benefits.
If you're a Friend of The Savill Garden or Member of The Savill Garden, you'll get a copy of our latest newsletter too.
Because we use the plastic RFID cards year after year, we cannot print information on them that may change. The counterpart is useful as it includes important details such as your card number, membership type, expiry date and registered postcode.
Our staff will need to see both your plastic card and counterpart when you visit. Your plastic card is not valid on its own, so keep it with you at all times. You'll receive a new counterpart if any information changes.
Both memberships allow the cardholder entry into The Savill Garden and its car park. You can also bring 1 adult guest and up to 2 children. Not to mention 10% discount off all items in The Savill Garden shop when you spend over £10* and a copy of the regular newsletter.
The Friends of The Savill Garden also receive Notices from the Friend's Committee and advance notification of the upcoming Friend's events programme.
*This offer excludes books and any items already on promotional offer.
A single membership is the first or primary membership at a single address. This is charged at full price. The double membership is for a second cardholder (at the same address). Both of you will then receive all the benefits, as shown above.
The car park pass gives you entry to all the main car parks in Windsor Great Park.
As Friends of The Savill Garden and Members of The Savill Garden, you'll already get access to The Savill Garden car park. Pay an extra £17.50 per card and you can also get access to Virginia Water, Virginia Water South, Valley Gardens and Wick Road car parks.
When you fill out your form, select your membership type first. Then tick either Car Park Pass - with membership single, or Car Park Pass - with membership double.
If you only want a Car Park Pass to be added to one card but have purchased a double membership, you'll need to tick the box next to the relevant cardholder's name.
Each Car Park Pass is valid for the cardholder only. If there are two of you at the same address who want to use the pass, then you'll need to buy two cards.
The Car Park Pass is specific to you, not your car. So it doesn't matter if you come in a different car.
Don't worry. Just look at your renewal form. Check the box called 'Method of Payment'. The first box will say Payment by Direct Debit. If you've set up your details with us, it will say 'You gave your bank details last year - there is no need to give them again'.
If you've not paid by direct debit before, it will ask you to 'Please fill in the sign the direct debit form below'. If you're details have changed since last year, please fill the grey shaded box with your new information.
Simply complete the form as normal, with the double membership type and payment. Then write the name of the second member on the form and include their membership number. If you have any questions, call us on 0845 603 6228.
That's okay. Just look at your form. Directly under your name and address you'll see the cardholders listed at your address. Alongside each name, it will show the card number and membership type. To make it easier, it will be abbreviated. For example, Friend (Friend of The Savill Garden); Member (Member of The Savill Garden); Friend & Car (Friend of The Savill Garden with Car Park Pass); Member & Car (Member of The Savill Garden with Car Park Pass); or just Car Park Pass.
Your plastic RFID card will be automatically updated on our system, so you won't need a replacement card. Please don't throw it away. We will send you a confirmation letter and a new paper counterpart through the post.
Yes. Send us your renewal form with your payment. If you can't find your renewal form, you can call us on 0845 603 6228 and we'll send you a new one. Or you can come in to The Savill Building, fill in a form and pay at the tills.
Yes. Simply tick the membership type to include a double membership and we'll do the rest. Just make sure you write the new cardholder's name on the form.
Just complete the form as normal. Send it through with your payment and add a note saying that you'll need a replacement card. It's that easy.
No, sorry. You'll need to return your renewal form by post or drop it into us at The Savill Building. We introduced new terms and conditions last year and we want to make sure that everyone has read them.
That's fine. But you'll need to come in and see us at The Savill Building. Just fill in the form and pay at the tills. When upgrading membership, the original expiry date remains. That means, if you've got 6 months left of your membership, the upgrade will only cover those 6 months. Then a renewal form will come through as normal. Once your upgrade has been processed, we'll send you confirmation and a new paper counterpart, confirming your membership type.
You can either contact us on 0845 603 6228 or tell us the next time you visit The Savill Building. We'll send you a new counterpart that shows your new postcode so you know the changes have been made.
If you need any more help, just give us a call:
Membership queries - 0845 603 6228 (Office hours - Monday to Friday)
Calls at the weekend - 01754 485 400 (10am - 4:30pm daily)
I used to be a Member of The Royal Landscape and have noticed that this option has now been renamed Member of The Savill Garden. How has the membership changed?
The only change is the name. The new Membership of The Savill Garden has the same benefits as the previous Member of The Royal Landscape.
We always like to welcome our local residents to The Savill Garden. Yes, we do have a 2 for 1 offer when Windsor and Maidenhead or Egham Advantage Card holders purchase an adult day ticket to enter The Savill Garden and show their Windsor and Maidenhead or Egham Advantage Card prior to the transaction taking place.
No barbecues, fires or gas stoves are permitted in any part of Windsor Great Park.
No, picnicking is not permitted in The Savill Garden, however there is a picnic area on Obelisk Lawn (situated adjacent to The Savill Garden). Access to Obelisk Lawn is free* and includes a small children's playground.
*Car parking charges apply.
We have several lakes and lots of waterbirds nesting in the Great Park. It is great fun to bring your children along and feed the ducks but here is some helpful information about the most healthy snacks for our feathered friends - canalrivertrust.org.uk
Please call The Crown Estate office on 01753 860222 to purchase your riding permit.
The award-winning Royal Windsor Information Centre is centrally located in Windsor Royal Shopping and can help with many different aspects of your trip. You can buy tickets for many local attractions and events over the counter or from their online shop.
The public areas of Windsor Great Park are open throughout the year and there is always so much to see.
The is always so much to enjoy in The Savill Garden, whether it be Spring Wood, The Summer Gardens and Summer Wood, Autumn Wood or the Winter Beds and of course the seasonal displays in the Queen Elizabeth Temperate
The astonishing Punchbowl display peaks in May. The actual date that the display reaches its peak is weather dependent.
Please email The Crown Estate Operations Manager with details of your commercial activity at email@example.com
Please email The Crown Estate Operations Manager with details of your commercial activity at firstname.lastname@example.org.
Please email full details of the charity, event and your requirements to Helen Buckham on email@example.com. Please allow a minimum of 28 days prior to your event.
Please email firstname.lastname@example.org with a filming proposal including:
We will then consider your filming proposal and confirm via email whether you have been granted permission to film. Please allow 5 - 10 working days to receive your response prior to the filming date.
Please email email@example.com with the details of your photographic request. It is the responsibility of the photographer to undertake full risk assessments prior to any photo-shoots and have the necessary Public Liability Insurance in place. The shoots should in no way impact or inconvenience any other visitors' enjoyment of Windsor Great Park. Commercial shoots will attract a suitable license fee.
I would like to use Windsor Great Park, Buttersteep, Swinley Park or Swinley Forest as photographic or film location. Who should I speak to about commercial photography and filming in Windsor Great Park?
We do not hold a licence to conduct wedding ceremonies at The Savill Garden.
Couples may have pre-wedding photographs taken at Virginia Water lake and on the Long Walk, under the following conditions:
The shoot must be restricted to the couple and the photographer and should in no way impact or inconvenience any other visitors' enjoyment of Windsor Great Park.
Wedding photographs on The Long Walk
Couples may have wedding photographs taken on the Long Walk, under the following
Windsor Great Park is a popular location and hosts many events throughout the year and so we cannot guarantee exclusivity of its locations for any pre-wedding or wedding photo-shoots.
It is the responsibility of the photographer to undertake full risk assessments prior to the shoot and have the necessary Public Liability Insurance in place.
If you have any questions, please email firstname.lastname@example.org.
The Crown Estate does permit the scattering of ashes within Windsor Great Park, for which no charge is levied.
The Crown Estate appreciates that this activity is often very personal, difficult and sensitive and the utmost respect and privacy will be shown to all concerned. However, there are several important provisos which need to be taken into account and which are best made clear at the outset -
Assuming these conditions are acceptable please contact us with the following information – The number of people involved. The nature of the ceremony. The suggested time and date. The specific area involved.
The Crown Estate reserves the right to refuse permission for this activity should any element be deemed unacceptable.
If you have any questions, please email email@example.com.
For many years the seats in the Savill and Valley Gardens have been offered for sponsorship in memory of loved ones or to mark a significant event.
Though the seats are very numerous, particularly in the Valley Gardens, we have now reached a stage where every seat has a sponsor.
We also believe that all the areas where seats are required are now occupied and it would be to the detriment of both gardens to continue to add further seats.
Therefore, we have reluctantly decided to no longer accept requests for seats.
We realised that this is likely to be a disappointment to the many people who love and cherish both gardens and wish to have a tangible association, however, it would be wrong to continue adding more and more seats and the decision to cease this scheme is the right and proper one.
If you have any questions, please email firstname.lastname@example.org.
There is a plant centre at The Savill Garden that stocks some of the plants that can be seen in The Savill Garden. For more information, please visit The Savill Garden, call 01784435544 or email email@example.com.
Please call The Savill Building on 01784 435544 or email firstname.lastname@example.org
Yes, for more information please call The Crown Estate office in Windsor Great Park on 01753 860222.
Yes, Christmas Trees go on sale at our woodland depot in Windsor Great Park (off A332) from 1 December.
We also offer a Christmas tree recycling service from 27 December to 6 January at The Savill Garden.
We ask that you book your group visits with our Group Bookings Co-ordinator so that we can ensure your experience is a smooth as possible when you arrive at The Savill Garden. The spring and summer months can be particularly popular and so we advise that you book early to avoid disappointment. If you would like to discuss a group visit to The Savill Garden, please call Helen Buckham, our group bookings co-ordinator, on 0845 603 6228 or email email@example.com.
We do offer special group rates for groups of 10 or more people.
If you are a travel trade customer then speak to Helen Buckham, our group bookings co-ordinator, about whether you could qualify for our special Trade Client rates on 0845 603 6228.