Frequently asked questions

A map of Windsor Great Park can be found here.

Windsor Great Park By-Laws can be found here.

A map of Windsor Great Park and rules can be found here.

You can contact us here

Payment across the Estate is by debit or credit card only.

Information about dog walking

More information about cycling in Windsor Great Park can be found here.

Please take a look at the map here.

The Savill Garden covers an area of 35 acres within Windsor Great Park. At peak flowering times, you can expect your visit to be at least two (2) hours. Before you book your tickets please familiarise yourself with the Garden rules.

Before you book

If you have not visited The Savill Garden before please familiarise yourself with some of our Garden entry rules which prohibits the following items being taken in to the Garden. (A full list can be viewed in our terms and conditions).

• Pets or animals of any nature (except registered support dogs)
• Emotional assistance dogs are welcome in the Garden. You will need to present a letter from your GP at the time of your visit
• Musical instruments and sound systems
• Picnics - including drinks and food in disposable wrappers
• Balls, frisbees, balloons or any other similar item
• Scooters, bikes, roller skates and other forms of personal transport (excluding those for disabled visitor access such as wheelchairs and personal mobility vehicles)

No barbecues, fires or gas stoves are permitted in any part of Windsor Great Park. A map of Windsor Great Park and the Park rules can be found here.

We have several lakes and lots of waterbirds nesting in the Great Park. It is great fun to bring your children along and feed the ducks but here is some helpful information about the most healthy snacks for our feathered friends - canalrivertrust.org.uk

Horse riding is only permitted in the Great Park by Horse Riding Members. Day permits are not available. There are local riding stables who offer the opportunity to ride in the Great Park.

More information about horse riding membership can be found here.

We welcome our local residents to The Savill Garden.

The offer is:

• 2-for-1 entry to The Savill Garden
• Free entry is for Royal Borough of Windsor and Maidenhead Advantage Card or Business Runnymede Loyalty Card holders only
• More details can be found here for the Royal Borough of Windsor and Maidenhead Advantage Card and here, for Business Runnymede Loyalty Card

How to apply for a the Royal Borough of Windsor and Maidenhead Advantage Card

• To apply for a new Advantage Card, report your card missing or to renew your card, complete the online application form here

How to apply for a Business Runnymede Loyalty Card

• Please visit Business Runnymede Loyalty Card to contact the scheme for a loyalty card

How to pre-book your tickets:

• Ticket for the free entry and the second adult must be booked in advance online
• Select date that you wish to visit
• Choose the appropriate number of people that will be visiting, including yourself
• Add to basket
• In Enter Code (proof of discount is required for entry) enter the code that you can find on the Royal Borough of Windsor and Maidenhead website and select the +Apply button
• Complete the sale by moving on to Secure checkout

Terms & Conditions

• A valid Royal Borough of Windsor and Maidenhead Advantage Card or Business Runnymede Loyalty Card must be presented when collecting tickets. Failure to show a valid Royal Borough of Windsor and Maidenhead Advantage Card or Business Runnymede Loyalty Card will mean entrance into The Savill Garden will be charged at full price
• Discount cannot be applied after purchase
• Parking is free at The Savill Garden with paid entry to The Savill Garden for the Royal Borough of Windsor and Maidenhead Advantage Card or Business Runnymede Loyalty Card holder when a valid card is presented
• Photocopies will not be accepted
• Offer cannot be used for concessions, groups or in conjunction with any other offer
• No cash alternative

The Savill Garden welcomes bookings from holders of the Blue Light Card.

The offer is:

• 2-for-1 entry to The Savill Garden, only when being accompanied by a full paying adult.
• Visit up to and including 26 February 2023

How to pre-book your tickets

• Ticket for the free entry and the second adult must be booked in advance online
• Select date that you wish to visit
• Choose the appropriate number of people that will be visiting, including yourself
• Add to basket
• In Enter Code (proof of discount is required for entry) enter the code BL241 and select the +Apply button
• Complete the sale by moving on to Secure checkout

Terms & Conditions

• A valid Blue Light Card must be presented when collecting tickets. Failure to show a valid Blue Light Card will mean entrance into The Savill Garden will be charged at full price
• Discount cannot be applied after purchase
• Parking is free at The Savill Garden with paid entry in to The Savill Garden for the Blue Light Card holder, only when a valid Blue Light Card is presented
• Photocopies will not be accepted
• Offer cannot be used for concessions, groups or in conjunction with any other offer
• No cash alternative
  

The Savill Garden welcomes bookings from holders of the Defence Service Discount Card.

The offer is:

• 2-for-1 entry to The Savill Garden, only when being accompanied by a full paying adult.
• Visit up to and including 26 February 2023

How to pre-book your tickets

• Ticket for the free entry and the second adult must be booked in advance online
• Select date that you wish to visit
• Choose the appropriate number of people that will be visiting, including yourself
• Add to basket
• In Enter Code (proof of discount is required for entry) enter the code DEFENCE241 and select the +Apply button
• Complete the sale by moving on to Secure checkout

Terms & Conditions

• A valid Defence Discount Service must be presented when collecting tickets. Failure to show a valid Defence Service Discount Card will mean entrance into The Savill Garden will be charged at full price
• Discount cannot be applied after purchase
• Parking is free at The Savill Garden with paid entry in to The Savill Garden for the Defence Discount card holder only when a valid Defence Discount card is presented
• Photocopies will not be accepted
• Offer cannot be used for concessions, groups or in conjunction with any other offer
• No cash alternative

We welcome the Gardeners' World Magazine 2-for-1 entry card.

The offer is:

• 2-for-1 entry to The Savill Garden
• More details can be found here.

How to pre-book your tickets:

• Ticket for the free entry and the second adult must be booked in advance online.
• Select date that you wish to visit
• Choose the appropriate number of people that will be visiting, including yourself
• Add to basket
• In Enter Code (proof of discount is required for entry) enter the code that you can find on the Gardeners' World website and select the +Apply button
• Complete the sale by moving on to Secure checkout

Terms & Conditions

• A valid Gardeners' World Magazine 2 for 1 card must be presented when collecting tickets. Failure to show a valid Gardeners' World Magazine 2 for 1 card will mean entrance into The Savill Garden will be charged at full price
• Discount cannot be applied after purchase
• Parking is free at The Savill Garden with paid entry into The Savill Garden only when a valid Gardeners' World Magazine card is presented
• Photocopies will not be accepted
• Offer cannot be used for concessions, groups or in conjunction with any other offer
• No cash alternative

The Savill Garden is host for the RHS Spring Ornamental Competition in April, as well as an RHS Partner Garden in June 2022.

The offer is:

• Free entry for the primary RHS Member, one (1) only
• Visit from 09 - 10 April, and 01 June - 30 June 2022

How to collect your ticket

• Please arrive at the Savill Garden Visitor Centre on the chosen day of your visit
• Show a valid RHS Member card to a member of the team to redeem your free entry and receive a Savill Garden ticket

Terms & Conditions

• A valid RHS Member card must be presented when collecting tickets. Failure to show a valid RHS Member card will mean entrance into The Savill Garden will be charged at full price
• Parking is free at The Savill Garden for the RHS Card holder only, when a valid RHS card is presented
• Discount cannot be applied after purchase
• Tickets cannot be booked in advance
• Photocopies will not be accepted
• Offer cannot be used for concessions, groups or in conjunction with any other offer
• No cash alternative

If you’re not satisfied with your purchase please return it to us in its original condition with a valid receipt within 28 days and we will either refund or exchange the item at our discretion. Your statutory rights remain unaffected.

For any queries please complete the Savill Garden Visitor Centre, shop and restaurant enquiry form on our Contact Us page. 

Subject to change, the opening hours for the Village Shop are as follows:

Monday - Thursday

7.30am - 4pm

Friday

7.30am - 1pm

Saturday and Sunday

Closed

Christmas

The Village Shop is closed from 12noon on Friday 24 December up to and including Monday 3 January 2022

We ask that you book your group visits with our Group Bookings Co-ordinator so that we can ensure your experience is a smooth as possible when you arrive at The Savill Garden. The spring and summer months can be particularly popular and so we advise that you book early to avoid disappointment. If you would like to discuss a group visit to The Savill Garden, please call Helen, our group bookings co-ordinator, on 01753 860222 or email [email protected].

Information for groups

We do offer rates for groups of 10 or more people.

Information for groups

If you are a travel trade customer then speak to Helen Buckham, our group bookings co-ordinator, about whether you could qualify for our special trade customer rates on 01753 847543.

Terms and conditions of membership for the following members can be found here:

• Members of Windsor Great Park
• Friends of The Savill Garden
• Horse riding and carriage driving Members
• Fishing syndicate Members
• Gate key Members

Direct Debit payments will always come out of your account on the 01st of the month. We will notify you at least 10 working days prior to your renewal so that you have the time to update us with any changes.

More information about our membership can be found here.

Membership allows you to share your membership card within the same household to park your car at any of these Windsor Great Park car parks:

• The Savill Garden
• Wick Road (Members only)
• Virginia Water
• Virginia Water South 
• Ranger's Gate and Cranbourne Gate

The other benefits of membership can only be used by the individual whose photo is on the membership card.

Membership is specific to you, not your car. So it doesn't matter if you come in a different car.

Your plastic Radio Frequency Identification (RFID) card will be automatically updated on our system, so you won't need a replacement card. Please do not throw it away.

If you wish to renew your membership you must do so within 1-month of the expiry date. After this time, you will need to buy a new membership.

Adding a second cardholder to your membership is not a problem. This can only be done at the time of renewal. Please ask a member of the team at The Savill Building for more information.

Not to worry, just let a member of the team know at The Savill Building and they will issue a new one for you.

That's OK ... just let us know next time you visit The Savill Building and a member of the team will update our systems for you. Alternatively you can email us at: [email protected] 

Sorry but we do not usually offer any discounts to RHS or National Trust members.

However, the named RHS member can visit The Savill Garden for free from 01 - 30 June inclusive. This offer does not apply to any guests of RHS members.

Visitors accompanying RHS members will need to pre-book their tickets here. You will be asked to show your valid RHS membership card on entry. 

Please email [email protected] to register your interest for an annual car park membership for Buttersteep Rise and Swinley Park and a member of the team will contact you.

Annual cost: £125

Capacity has now been reached and any more requests will be added to a waitlist.

For carriage driving memberships please complete a membership enquiry form.

We do not hold a licence to conduct wedding ceremonies at The Savill Garden.

Pre-wedding photographs.

Couples may have pre-wedding photographs taken at Virginia Water lake, under the following conditions:

The shoot must be restricted to the couple and the photographer and should in no way impact or inconvenience any other visitors' enjoyment of Windsor Great Park.

Wedding photographs on The Long Walk

Couples may have wedding photographs taken on the Long Walk, under the following conditions:

• The shoot must be restricted to photographs of the bride, groom and close friends or family. The group size should be no larger than 10
• No confetti may be used
• No vehicles may be brought onto The Long Walk

Windsor Great Park is a popular location and hosts many events throughout the year and so we cannot guarantee exclusivity of its locations for any pre-wedding or wedding photo-shoots.

It is the responsibility of the photographer to undertake full risk assessments prior to the shoot and have the necessary Public Liability Insurance in place.

How to apply for permission:

Please complete the application form on our Contact Us page. You will need the following information: 

• Contact details
• Date of photoshoot
• Time of photoshoot
• Location
• Confirmation that your photographer will undertake a full risk assessment
• A copy of your photographer's public liability insurance
• At least five (5) working days notice is required

More about weddings at The Savill Garden

The Crown Estate does permit the scattering of ashes within Windsor Great Park, for which no charge is levied.

The Crown Estate appreciates that this activity is often very personal, difficult and sensitive and the utmost respect and privacy will be shown to all concerned. However, there are several important provisos which need to be taken into account and which are best made clear at the outset -

• No temporary or permanent monuments, vases of flowers or other mementoes of any kind are permitted at the site;
• Very large or formal rituals cannot be accommodated. A simple ceremony with a limited number of participants is acceptable;
• The ashes, must be scattered in the long grass and not on freshly mown grass. Once scattered, they will not be deliberately disturbed but, inevitably, the weather and standard landscape and horticultural practices will result in disturbance over time;
• Ashes must be scattered rather than left in larger, more visible, piles;
• Other members of the public have access to all areas of Windsor Great Park in which ashes may be scattered, and this cannot, in any way, be altered or affected;
• The agreement to permit the scattering of ashes does not provide for any other privilege such as any driving in the park, free entry to car parks or Gardens, or out of hours admission into the Great Park.

Assuming these conditions are acceptable please contact us with the following information:

• The number of people involved
• The nature of the ceremony
• The suggested time and date
• The specific area involved

Please complete the application form on our Contact Us page. Please contact us at least ten (10) working days prior to when you wish to visit the Great Park. 

The Crown Estate reserves the right to refuse permission for this activity should any element be deemed unacceptable.