Guidance for visitors to Windsor Great Park

Your safety, the safety of our staff and other Park visitors is our utmost priority, so please maintain social distancing at all times, staying at least two metres from people outside of your household. When meeting family and/or friends you do not live with, or have formed a support bubble with, you must not meet in a group of more than six (6), indoors or outdoors. Before visiting please familiarise yourselves with the latest Government guidelines. Please also refer to the guidelines about meeting others safely.

Before you leave home

• Check our visitor updates 
• Don't forget your secure face covering which must be worn in all indoor locations whilst moving around
• If you are visiting The Savill Garden and are not a Member of Windsor Great Park or Friend of The Savill Garden, please pre-book your tickets here
• Please come prepared to take your rubbish home with you

Please note - there may be occasions where our team will ask you to move on if an area is becoming too crowded. Please respect their request.

The Savill Building

The Gift Shop, Plant Centre and toilets at The Savill Building are open. On busier days you may need to queue.

The Savill Garden

The Savill Garden is open for Friends and Members as well as a limited number of pre-booked tickets.

Vouchers - BBC Gardener's World Magazine

BBC Gardeners' World Magazine 2 for 1 card holders can now book their tickets online. To find out how to do this please take a look here.

The children's play area - Obelisk Lawn

This area will remain closed.

Virginia Water Pavilion

• The Pavilion is currently closed for improvement works. Please follow the signs for the temporary entrance
• Temporary toilet facilities are available at Virginia Water lake on weekdays from 8am - 6pm and weekends from 8am to 7pm

Car parks

Firstly, try The Savill Garden car park at TW20 0UJ. Other areas of the Great Park are within easy reach of this car park.

The following are also open:

• Virginia Water
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

The car park at The Valley Gardens remains closed.

More information about car parking can be found here.

Cycling in Windsor Great Park

• Always cycle slowly, considerately and two metres apart
• Only cycle on metalled roads
• Cycles and scooters are not permitted in The Deer Park and on The Long Walk, ridden or otherwise, with the exception of pre-school aged children

More information about cycling can be found here.

Motorised transport in Windsor Great Park

Windsor Great Park is a working rural estate as well as a place for residents and our staff. Please be aware that authorised vehicles do move within the Park.

All other forms of motorised transport are not permitted within the Great Park. Examples include:

• E-scooters
• Hover boards
• One wheels

Catering facilities in Windsor Great Park

The Savill Garden Kitchen is open with a reduced menu. The terrace is open from 9am - 11am for teas, coffees and pastries and then the lunch menu is available from 11.30am - 4pm.

During this time whilst we are operating a reduced service, we want to ensure that as many of our Visitors, Friends and Members are able to enjoy the restaurant facilities. Your table occupancy for dining is limited to one (1) hour with no return within two (2) hours. Thank you for your understanding and co-operation.

The following reduced take-away catering will be available:

• The Potting Shed at The Savill Building from 9am - 6pm
• Obelisk Lawn from 9am - 5pm
• The Totem Pole – ice cream van
• The Valley Gardens
• Blacknest Gate

The only catering that needs to be pre-booked is our Afternoon Tea package. More information can be found here.

We are constantly reviewing the situation and should Government advice change, or public safety be compromised, we will not hesitate to impose further closures or restrictions.

Your safety, the safety of our staff and other Park visitors is our utmost priority, so please maintain social distancing at all times, staying at least two metres from people outside of your household. Before visiting please familiarise yourselves with the latest Government guidelines. Please also refer to the guidelines about meeting others safely.

Before you leave home

• Check our visitor updates 
• Don't forget your secure face covering which must be worn in all indoor locations whilst moving around
• If you are visiting The Savill Garden and are not a Member of Windsor Great Park or Friend of The Savill Garden, please pre-book your tickets here
• Please come prepared to take your rubbish home with you

Visiting The Savill Garden

The Savill Garden is open to Friends of The Savill Garden and Members of Windsor Great Park as well as a limited number of paid for entry tickets for each day.

• Friends and Members can visit the Garden with guests using your guest ticket allocation. Please present your valid membership card to gain entry. No Garden entry tickets will be on sale at The Savill Building.
• If you are not a Friend or Member you can purchase tickets online. There will be a limited number of tickets available for each day. No Garden entry tickets will be on sale at The Savill Building

Vouchers - BBC Gardener's World Magazine

BBC Gardeners' World Magazine 2 for 1 card holders can now book their tickets online. To find out how to do this please take a look here.

Below are some questions that we think will help you to plan for your visit to The Savill Garden and Windsor Great Park.

Are you selling tickets for non-Members?

A limited number of tickets are available for non-Members to purchase online. Tickets can be purchased here. No Garden entry tickets will be on sale at The Savill Building.

What time will The Savill Building open?

The Savill Building will open from 9am to 6pm.

What time will The Savill Garden open?

The Savill Garden will open from 9am to 6pm. Last entry to the Garden will be 5pm.

I would like to visit with a Carer. Is this possible?

Yes, normal access for carer’s will be available.

I would like to have access to a wheelchair. Will these be available?

A limited number of wheelchairs are available and an enhanced cleaning routine will be in place.

Will I have to queue to enter The Building and The Garden?

A queuing system will be in place at the entrance of The Savill Building so that we can manage the number of people that enter The Building and The Garden. Please consider this when coming to visit.

Will I be able to buy anything from the shop?

The Gift Shop, Plant Centre and toilets at The Savill Building are open. On busier days you may need to queue.

Will any catering facilities be available?

The Savill Garden Kitchen is open with a reduced menu. The terrace is open from 9am - 11am for teas, coffees and pastries and then the lunch menu is available from 11.30am - 4pm.

During this time whilst we are operating a reduced service, we want to ensure that as many of our Visitors, Friends and Members are able to enjoy the restaurant facilities. Your table occupancy for dining is limited to one (1) hour with no return within two (2) hours. Thank you for your understanding and co-operation.

The following reduced take-away catering will be available:

• The Potting Shed at The Savill Building from 9am - 6pm
• Obelisk Lawn from 9am - 5pm

I would like to renew my Friend membership or Windsor Great Park membership at The Savill Building. Can this be done?

Friends of The Savill Garden and Members of Windsor Great Park may renew at The Savill Building. So that we can manage the number of people in the Building, you may have to queue.

I would like to purchase a new membership. Can this be done at The Savill Building?

If you wish to purchase a Friend of The Savill Garden or Member of Windsor Great Park membership you may do this online or at The Savill Building. So that we can manage the number of people in the Building, you may need to queue.

Will there be access to any toilet facilities?

Toilet facilities are available in The Savill Building. So that we can manage the number of people in the Building, you may need to queue.

Will you be taking cash at the tills?

For the foreseeable future we are asking all visitors to pay using card payment only.

Warden and Visitor Service Team assistance

Visitor Services: 07825 430192

For emergencies, please call Duty Wardens: 07833 543025 or 999

Warm weather warning - There can be the temptation to enter the areas of open water in Windsor Great Park but please do not enter or attempt to swim at any of the ponds or lakes in the Great Park.

Windsor Great Park is a working rural estate as well as a place for residents and our staff. Please be aware that authorised vehicles do move within the Park.

All other forms of motorised transport are not permitted within the Great Park. Examples include:

• E-scooters
• Hover boards
• One wheels

Cycles and scooters are not permitted in The Deer Park and on The Long Walk - pushed or otherwise, with the exception of pre-school aged children. To find out more about cycling in the Great Park take a look here.

Oak processionary moth

Oak Processionary Moth (OPM) caterpillars are now present in areas of Windsor Great Park. The hairs on these caterpillars can cause irritation and rashes on both humans and animals.

Please avoid contact with any caterpillars that you may see. The Estate is actively managing the situation.

To find out more about OPM visit The Woodland Trust or The Forestry Commission.

While exploring Windsor Great Park during the spring, summer and autumn months it is important to be aware of the risk of ticks. Ticks can inhabit areas of woodland and heathland, and some tick bites can be dangerous, so we recommend thoroughly checking for bites at the end of your visit. 

Please find below a selection of information relating to specific regulations and policies.

• Windsor Great Park regulations
• Scattering ashes
• Dog walking
• Cycling

Car Parks

The following car parks are open:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

Top Tip: Virginia Water and Virginia Water South car parks are busier. The last car park to fill is often The Savill Garden car park at TW20 0UJ.

The car park at The Valley Gardens remains closed.

The Savill Building is open for Friends of The Savill Garden and Windsor Great Park membership enquiries seven days a week, from 9am - 6pm.

*You may need to queue to enter as we manage numbers within The Savill Building. 

Alternatively, please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] and we will reply to you within seven (7) working days

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card, memberships for Friends of The Savill Garden and Members of Windsor Great Park can be renewed at The Savill Building. 

The Savill Building is now open seven days a week, from 9am - 6pm. The Sat Nav code is: TW20 OUJ. 

*You may need to queue to enter as we manage numbers within The Savill Building.

If you are shielding and wish to renew by phone you may do so. Please email us the following information and we will aim to call you back within seven (7) working days.

• Your name
• Membership number
• Telephone number that we can call you on

New memberships

New membership for Friends of The Savill Garden and Members of Windsor Great Park can be purchased online or at The Savill Building. When collecting your new membership card/s, as the cards take at least 2hrs to activate from issue please collect a car park ticket on the way in to and a colleague will validate it for you so that you do not have to pay on exit.

Car Parks

The following car parks are open:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

Top Tip: Virginia Water and Virginia Water South car parks are busier. The last car park to fill is often The Savill Garden car park at TW20 0UJ.

The car park at The Valley Gardens remains closed.

The Savill Building is open for Friends of The Savill Garden and Windsor Great Park membership enquiries seven days a week, from 9am - 6pm.

*You may need to queue to enter as we manage numbers within The Savill Building. 

Alternatively, please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] and we will reply to you within seven (7) working days

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card, memberships for Friends of The Savill Garden and Members of Windsor Great Park can be renewed at The Savill Building. 

The Savill Building is now open seven days a week, from 9am - 6pm. The Sat Nav code is: TW20 OUJ. 

*You may need to queue to enter as we manage numbers within The Savill Building.

If you are shielding and wish to renew by phone you may do so. Please email us the following information and we will aim to call you back within seven (7) working days.

• Your name
• Membership number
• Telephone number that we can call you on

New memberships

New membership for Friends of The Savill Garden and Members of Windsor Great Park can be purchased online or at The Savill Building. When collecting your new membership card/s, as the cards take at least 2hrs to activate from issue please collect a car park ticket on the way in to and a colleague will validate it for you so that you do not have to pay on exit.

Car Parks

The following car parks are open for horse box parking:

• Rangers Gate
• Swinley Park

The Savill Building is open for horse riding membership enquiries seven days a week, from 9am - 6pm.

*You may need to queue to enter as we manage numbers within The Savill Building. 

Alternatively, please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] and we will reply to you within seven (7) working days

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card, horse riding membership, this can be renewed at The Savill Building. 

The Savill Building is now open seven days a week, from 9am - 6pm. The Sat Nav code is: TW20 OUJ. 

*You may need to queue to enter as we manage numbers within The Savill Building.

If you are shielding and wish to renew by phone you may do so. Please email us the following information and we will aim to call you back within seven (7) working days.

• Your name
• Membership number
• Telephone number that we can call you on

New memberships

New membership for horse riding can be purchased at The Savill Building. To find out more about horse riding membership take a look here. When collecting your new membership card/s, as the cards take at least 2hrs to activate from issue please collect a car park ticket on the way in to and a colleague will validate it for you so that you do not have to pay on exit.

Yes. All horse riding must be on approved horse tracks and roads only. Horse riding members will be notified when these restrictions are lifted. 

The Ribblesdale horse riding track will be closed for Forestry operations from Tuesday 27 October to Saturday 07 November 2020.

For those Members unfamiliar with this riding track please take a look at the map.

Ribblesdale track

• Fishing recommenced on Monday 18 May at both Virginia Water Lake and Obelisk Pond swims
• Bookings can can be made using the number: 01753 860222

Overnight fishing

Overnight fishing will re-commence on Monday 8 June. 

Guests

Guests are NOT permitted to fish with you.

Car Parks

Car parks will be open from 7.45am, with the exception of the Valley Gardens car park, which remains closed.

Facilities

There will be NO access to toilet or catering facilities throughout the Park. We would ask you to bring your own hand sanitiser and gloves so that should you need to access any of the swims which are secured by fence and padlock, you will be able to do so safely.

The Savill Building is open for fishing membership enquiries seven days a week, from 9am - 6pm.

*You may need to queue to enter as we manage numbers within The Savill Building. 

Alternatively, please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] and we will reply to you within seven (7) working days

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card, horse riding membership, this can be renewed at The Savill Building. 

The Savill Building is now open seven days a week, from 9am - 6pm. The Sat Nav code is: TW20 OUJ. 

*You may need to queue to enter as we manage numbers within The Savill Building.

If you are shielding and wish to renew by phone you may do so. Please email us the following information and we will aim to call you back within seven (7) working days.

• Your name
• Membership number
• Telephone number that we can call you on

New memberships

New membership for fishing can be purchased at The Savill Building. To find out more about fishing membership take a look here. When collecting your new membership card/s, as the cards take at least 2hrs to activate from issue please collect a car park ticket on the way in to and a colleague will validate it for you so that you do not have to pay on exit.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] 

We will call you back within seven (7) working days.

Please note: We are not accepting any new requests for Gate Keys at this time.