Guidance for visitors to Windsor Great Park

Your safety, the safety of our staff and other Park visitors is our utmost priority.

• You can visit with family living in the same household and/or with a support bubble that you have formed or, when on your own, one (1) person from another household. Making a support bubble with another household.
• Please maintain social distancing, staying at least two metres from people outside of your household or support bubble
• Before visiting please familiarise yourselves with the latest Government guidelines

Before you leave home

• Check our visitor updates
• Don't forget your secure face covering which must be worn in all indoor locations including toilets
• Please come prepared to take your rubbish home with you

Please note - there may be occasions where our team will ask you to move on if an area is becoming too crowded. Please respect their request.

The Savill Building

The Savill Building will close on 05 November until 03 December. Temporary toilet facilities are available.

The Savill Garden

The Savill Garden will close on 05November until 03 December.

The Christmas tree shop

This will open on 03 December. Find out more here.

The children's play area - Obelisk Lawn

This area will remain closed.

Virginia Water Pavilion

• The Pavilion is closed for improvement works. Please follow the signs for the temporary entrance
• Temporary toilet facilities are available

Car parks

Firstly, try The Savill Garden car park at TW20 0UJ. Other areas of the Great Park are within easy reach of this car park.

The following are also open:

• Virginia Water
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

The car park at The Valley Gardens remains closed.

For Members of Buttersteep and Swinley Park, these car parks will remain open.

More information about car parking can be found here.

Cycling in Windsor Great Park

• Always cycle slowly, considerately and two metres apart
• Only cycle on metalled roads
• Cycles and scooters are not permitted in The Deer Park and on The Long Walk, ridden or otherwise, with the exception of pre-school aged children

More information about cycling can be found here.

Motorised transport in Windsor Great Park

Windsor Great Park is an operational rural estate as well as a place for residents and our staff. Please be aware that authorised vehicles do move within the Park.

All other forms of motorised transport are not permitted within the Great Park. Examples include:

• E-scooters
• Hover boards
• One wheels

Catering facilities in Windsor Great Park

The following reduced take-away catering will be available:

• The Potting Shed at The Savill Building
• Obelisk Lawn
• Valley Gardens
• Virginia Water Lake
• Blacknest Gate

Swinley Forest

Please visit Swinley Bike Hub and Swinley Forest  for more information.

Friends of The Savill Garden and Members

Updates will be posted on our Social Media channels Facebook, Twitter, and by email.

We are constantly reviewing the situation and, should Government advice change, or public safety be compromised, we will impose further closures or restrictions.

Your safety, the safety of our staff and other Park visitors is our utmost priority.

• You can visit with family living in the same household and/or with a support bubble that you have formed or, when on your own, one (1) person from another household. Making a support bubble with another household.
• Please maintain social distancing, staying at least two metres from people outside of your household or support bubble
• Before visiting please familiarise yourselves with the latest Government guidelines

Before you leave home

• Check our visitor updates
• Don't forget your secure face covering which must be worn in all indoor locations including toilets
• Please come prepared to take your rubbish home with you

The Savill Building

During the current lockdown to 03 December we have taken the decision to carry out some essential works in The Savill Garden and The Savill Building. Whilst we recognise that this may not be the best time to do this, the work would have had to be carried out and would have caused some disruption to visitors.

The Great Park remains open to our Members and Visitors including:

• Car parks (except The Valley Gardens)
• Temporary toilet facilities at The Savill Garden and Virginia Water Pavillion
• Toilets at The Valley Gardens
• Take-away catering units at The Savill Garden, Obelisk Lawn, Virginia Water and Blacknest Gate

For those Members and Visitors who would like to walk in a more tranquil area of the Park, car parking is available at Rangers Gate and Cranbourne Gate car parks on the A332. These are included in Membership. More information about car parking can be found here: www.windsorgreatpark.co.uk/parking

Once the work in these areas has been completed we will review the opening and our website and Social Media channels, Facebook and Twitter will be updated.

The Savill Garden

The Savill Garden will close on 05 November until 03 December.

The Christmas tree shop

This will open on 03 December. Find out more here.

I would like to renew my Friend membership or Windsor Great Park membership. Can this be done?

Friends of The Savill Garden and Members of Windsor Great Park may renew by phone. Whilst our team are working remotely, please email your contact number to us at [email protected] and we will call you to take payment.

I would like to purchase a new membership. Can this be done?

If you wish to purchase a Friend of The Savill Garden or Member of Windsor Great Park membership you can do this by phone. Whilst our team are working remotely, please email your contact number to us at [email protected] and we will call you to take payment.

Will there be access to any toilet facilities?

Temporary toilet facilities are available in The Savill Garden car park. Don't forget you will need a face covering to use the toilets.

Warden and Visitor Service Team assistance

Visitor Services: 07825 430192

For emergencies, please call Duty Wardens: 07833 543025 or 999

Warm weather warning - There can be the temptation to enter the areas of open water in Windsor Great Park but please do not enter or attempt to swim at any of the ponds or lakes in the Great Park.

Windsor Great Park is a working rural estate as well as a place for residents and our staff. Please be aware that authorised vehicles do move within the Park.

All other forms of motorised transport are not permitted within the Great Park. Examples include:

• E-scooters
• Hover boards
• One wheels

Cycles and scooters are not permitted in The Deer Park and on The Long Walk - pushed or otherwise, with the exception of pre-school aged children. To find out more about cycling in the Great Park take a look here.

While exploring Windsor Great Park during the spring, summer and autumn months it is important to be aware of the risk of ticks. Ticks can inhabit areas of woodland and heathland, and some tick bites can be dangerous, so we recommend thoroughly checking for bites at the end of your visit. 

Please find below a selection of information relating to specific regulations and policies.

• Windsor Great Park regulations
• Scattering ashes
• Dog walking
• Cycling

Car Parks

The following car parks are open:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

The car park at The Valley Gardens remains closed.

At this time, as the team are working remotely, we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] 

We will call you back within five (5) working days.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card or are shielding, horse riding membership, can be renewed by phone. 

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

New memberships

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

During the lockdown from 05 November the following facilities will be available at the Great Park:

• access to all car parks (except The Valley Gardens)
• temporary toilet facilities at The Savill Garden and Virginia Water Pavilion as well as the toilets in The Valley Gardens
• The Potting Shed takeaway at The Savill Garden and mobile catering units at Obelisk Lawn, Virginia Water and Blacknest Gate

Staff will be re-deployed to assist with the increased number of visitors that we expect to see during the lockdown.

For these reasons we will not be extending memberships for this period. However, should this lockdown be extended, this will be reviewed.

We thank all of our Members for your continued support and hope that you are able to enjoy the Park during this time. 

Car Parks

The following car parks are open:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only
• Ranger's Gate and Cranbourne Gate

The car park at The Valley Gardens remains closed.

At this time, as the team are working remotely, we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] 

We will call you back within five (5) working days.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card or are shielding, horse riding membership, can be renewed by phone. 

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

New memberships

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

During the lockdown from 05 November the following facilities will be available at the Great Park:

• access to all car parks (except The Valley Gardens)
• temporary toilet facilities at The Savill Garden and Virginia Water Pavilion as well as the toilets in The Valley Gardens
• The Potting Shed takeaway at The Savill Garden and mobile catering units at Obelisk Lawn, Virginia Water and Blacknest Gate

Staff will be re-deployed to assist with the increased number of visitors that we expect to see during the lockdown.

For these reasons we will not be extending memberships for this period. However, should this lockdown be extended, this will be reviewed.

We thank all of our Members for your continued support and hope that you are able to enjoy the Park during this time. 

Car Parks

The following car parks are open for horse box parking:

• Rangers Gate
• Swinley Park

At this time, as the team are working remotely, we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] 

We will call you back within five (5) working days.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card or are shielding, horse riding membership, can be renewed by phone. 

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

New memberships

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

Yes. All horse riding must be on approved horse tracks and roads only. Horse riding members will be notified when these restrictions are lifted. 

Our guidelines for visiting Windsor Great Park from 05 November have been updated and can be found here: www.windsorgreatpark.co.uk/visitorupdates.

Members can continue to fish and should book fishing sessions in the normal way. At this time one (1) guest can fish with you as long as either:

• The individual lives with you
• Is part of your support bubble or
• Is one (1) person from another household

The Savill Building is open for fishing membership enquiries seven days a week, from 9am - 6pm.

*You may need to queue to enter as we manage numbers within The Savill Building. 

Alternatively, please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] and we will reply to you within five (5) working days

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card or are shielding, horse riding membership, can be renewed by phone. 

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

New memberships

Please email us the following information and we will aim to call you back within five (5) working days.

• Your name
• Membership number
• Telephone number that we can call you on

Send your email to: [email protected] 

At this time, as the team are working remotely, we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: [email protected] 

We will call you back within five (5) working days.

Please note: We are not accepting any new requests for Gate Keys at this time.