Guidance for visitors to Windsor Great Park

Your safety, the safety of our staff and other Park visitors is our utmost priority, so please maintain social distancing at all times, staying two metres from people outside of your household.

• There are no toilet or catering facilities throughout the Great Park and the children’s play area is closed

• Please come prepared to take your rubbish home with you or use the litter bins provided

• Please familiarise yourselves with the latest Government guidelines

Car parks

Firstly, try The Savill Garden car park at TW20 0UJ.

The following are also open:

• Virginia Water

• Virginia Water South

• Wick Road is open to Members only

The car parks at The Valley Gardens, Buttersteep Forest, Swinley Park and the Swinley Forest Lookout car park, remain closed.

Cycling in Windsor Great Park

• Always cycle slowly, considerately and two metres apart

• Only cycle on metalled roads

• The Deer Park is closed to bicycles

Swinley Forest

The Lookout car park and facilities at Swinley Forest remain closed. Please do not drive to visit the forest.

Please note - there may be occasions where our team will ask you to move on if an area is becoming too crowded. Please respect their request.

We are constantly reviewing the situation and should Government advice change, or public safety be compromised, we will not hesitate to impose further closures or restrictions.

Warden and Visitor Service Team assistance

Visitor Services: 07825 430192

For emergencies, please call Duty Wardens: 07833 543025 or 999

Car parking at Rangers and Cranbourne car parks

We are undertaking works to improve the infrastructure and security of the Rangers and Cranbourne car parks at Windsor Great Park.

On completion of these works, we will introduce charging for this facility, in line with our other car parks within the estate.

All proceeds from car parking at Windsor directly contribute to the costs of preserving and enhancing our historic landscape and maintaining our facilities, which are enjoyed by over 6 million visitors each year.

Please find a summary of further information about the works at Rangers and Cranbourne car parks, below.

I park here regularly. Can I buy a season ticket?

Yes, a membership of Windsor Great Park allows car parking 365 days a year at the following car parks:

• The Savill Garden
• The Valley Garden
• Wick Road
• Virginia Water
• Virginia Water South
• Rangers Gate
• Cranbourne Gate

Membership costs from £85 for an Individual Member. Further information can be found here.

Will the pedestrian crossing at Rangers Gate be affected during these works?

No. These works will not affect the use of the pedestrian crossing.

Will I have to pay to park my horse box?

No … access to the horse box parking at Rangers Gate will be included with your horse riding membership. Details of this will be sent to Members separately.

Where will I be able to park my horse box whilst the works are taking place at Rangers Gate?

Alternative arrangements will be made for you to park your horse box at Cranbourne Gate. Directional signage will be used to guide you from Cranbourne Gate to Rangers Gate where you can cross safely using the pedestrian crossing.

Does this mean that all of the other free car parks will be chargeable soon?

There are no immediate plans to increase the number of pay to park car parks. If this position changes, advance notice will always be given.

Who do I write to if I would like to give feedback?

We welcome feedback from our customers. You can write to us at: feedback@windsorgreatpark.co.uk

Warm weather warning - There can be the temptation to enter the areas of open water in Windsor Great Park but please do not enter or attempt to swim at any of the ponds or lakes in the Great Park.

While exploring Windsor Great Park during the spring, summer and autumn months it is important to be aware of the risk of ticks. Ticks can inhabit areas of woodland and heathland, and some tick bites can be dangerous, so we recommend thoroughly checking for bites at the end of your visit. 

Please find below a selection of information relating to specific regulations and policies.

• Windsor Great Park regulations
• Scattering ashes
• Dog walking
• Cycling

Car Parks

The following car parks are open with reduced capacity:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only

Top Tip: Virginia Water and Virginia Water South car parks are busier. The last car park to fill is often The Savill Garden car park at TW20 0UJ.

Car parks at The Valley Gardens, Buttersteep Forest and at Swinley Park remain CLOSED.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk 

We will call you back within seven (7) working days.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card we will ask you to email us so that we can call you at a convenient time to renew by telephone.

If you have a renewal that is imminent please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk and we will call you back within seven (7) working days.

Whichever way you renew, your renewed membership will be extended to cover the full period of the closure of The Savill Garden to ensure that you still have a full 12 months access.

The date this will apply from is 17 March 2020. This will be done by us and no action is required by you.

If your membership has expired and you have decided not to renew, we will extend your membership from 17 March 2020 up until your expiry date for the period that The Savill Garden was closed. This can only be done once The Savill Garden re-opens. Please email membership@windsorgreatpark.co.uk so that we can update your membership record to contact you when this can be done.

New memberships

New membership can be purchased by phone. Please email membership@windsorgreatpark.co.uk with a name and contact telephone number and we will call back at a convenient time and as soon as we can.

We will be extending Friend and Member memberships to cover the full period of the closure of The Savill Garden to ensure that you still have a full 12 months of access.

Existing Members

The date that this will apply from is 17 March 2020 until The Savill Garden re-opens. This will be done by us and no action is required by you.

Expired memberships

If your membership has expired and you have decided not to renew, we will extend your membership from 17 March 2020 up until your expiry date for the period that The Savill Garden was closed. This can only be done once The Savill Garden re-opens. Please email membership@windsorgreatpark.co.uk so that we can update your membership record to contact you when this can be done.

Car Parks

The following car parks are open with reduced capacity:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only

Top Tip: Virginia Water and Virginia Water South car parks are busier. The last car park to fill is often The Savill Garden car park at TW20 0UJ.

Car parks at The Valley Gardens, Buttersteep Forest and at Swinley Park remain CLOSED.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk 

We will call you back within seven (7) working days.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card we will ask you to email us so that we can call you at a convenient time to renew by telephone.

If you have a renewal that is imminent please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk and we will call you back within seven (7) working days.

Whichever way you renew, your renewed membership will be extended to cover the full period of the closure of The Savill Garden to ensure that you still have a full 12 months access.

The date this will apply from is 17 March 2020. This will be done by us and no action is required by you.

If your membership has expired and you have decided not to renew, we will extend your membership from 17 March 2020 up until your expiry date for the period that The Savill Garden was closed. This can only be done once The Savill Garden re-opens. Please email membership@windsorgreatpark.co.uk so that we can update your membership record to contact you when this can be done.

New memberships

New membership can be purchased by phone. Please email membership@windsorgreatpark.co.uk with a name and contact telephone number and we will call back at a convenient time and as soon as we can.

We will be extending Friend and Member memberships to cover the full period of the closure of The Savill Garden to ensure that you still have a full 12 months of access.

Existing Members

The date that this will apply from is 17 March 2020 until The Savill Garden re-opens. This will be done by us and no action is required by you.

Expired memberships

If your membership has expired and you have decided not to renew, we will extend your membership from 17 March 2020 up until your expiry date for the period that The Savill Garden was closed. This can only be done once The Savill Garden re-opens. Please email membership@windsorgreatpark.co.uk so that we can update your membership record to contact you when this can be done.

Car Parks

The following car parks are open with reduced capacity:

• The Savill Garden 
• Virginia Water 
• Virginia Water South
• Wick Road is open to Members only

Top Tip: Virginia Water and Virginia Water South car parks are busier. The last car park to fill is often The Savill Garden car park at TW20 0UJ.

Car parks at The Valley Gardens, Buttersteep Forest and at Swinley Park remain CLOSED.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk 

We will call you back within seven (7) working days.

Renewals

When we are able to renew your membership we will email you to remind you.

In the meantime, please ensure that you carry your existing membership card with you. As soon as we are able to issue new membership cards we will be in contact with you to renew.

 Remember, it is your responsibility to ensure that:

• You have third party liability policy (minimum insured £5,000,000 – five million GBP Pounds) and that it is valid and maintained

New memberships

We are currently unable to process new horse riding or carriage driving memberships.

We will be extending all of our horse riding and carriage driving memberships from the date that the car parks closed, 27 March 2020 to the date that we re-open Rangers Gate car park. This will be done by us and no action is required by you.

In the meantime, if you are an existing member and able to ride in the Park, please continue to do so carrying your current blue membership card. Inspections will take place so please ensure that your card is on display and be ready to share it with our colleagues when asked.

• Fishing will recommence on Monday, 18 May at both Virginia Water Lake and Obelisk Pond swims
• Bookings can can be made using the number: 01753 860222

Overnight fishing

Fishing will ONLY be available from 7.45am through until dusk at which time all anglers must leave both the swims and the car park.

Guests

Guests are NOT permitted to fish with you.

Car Parks

Car parks will be open from 7.45am, with the exception of the Valley Gardens car park, which remains closed.

Facilities

There will be NO access to toilet or catering facilities throughout the Park. We would ask you to bring your own hand sanitiser and gloves so that should you need to access any of the swims which are secured by fence and padlock, you will be able to do so safely.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk 

We will call you back within seven (7) working days.

We will be extending fishing memberships to cover the full period of the closure of The Savill Garden car park to the time that overnight fishing re-commences. This will ensure that you still have a full 12 months of access.

The date that this will apply from is 23 March 2020. This will be done by us and no action is required by you.

Renewals

When your renewal is due we will email you to remind you.

If you choose to renew and pay by direct debit this will be done automatically.

If you pay by debit or credit card we will ask you to email us so that we can call you at a convenient time to renew by telephone.

If you have a renewal that is imminent please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk and we will call you back within seven (7) working days.

Whichever way you renew, your renewed membership will be extended to cover the full period of the closure of The Savill Garden car park to the time that overnight fishing re-commences. This will ensure that you still have a full 12 months access.

The date this will apply from is 23 March 2020. This will be done by us and no action is required by you.

If your membership has expired and you have decided not to renew, we will extend your membership from 23 March 2020 up until your expiry date for the period that The Savill Garden car park was closed. This can only be done once overnight fishing re-commences. Please email membership@windsorgreatpark.co.uk so that we can update your membership record to contact you when this can be done.

New memberships

New membership can be purchased by phone. Please email membership@windsorgreatpark.co.uk with a name and contact telephone number and we will call back at a convenient time and as soon as we can.

At this time we are only accepting enquiries by email.

Please email the following information to us:

• Your name
• Your membership number which can be found on your membership card
• Your telephone number

Send your email to: membership@windsorgreatpark.co.uk 

We will call you back within seven (7) working days.