If you have a question and haven’t quite found the answer, then please select a topic below and see if our list of Frequently Asked Questions can help.
All car parks in Windsor Great Park and Swinley Forest will be closing to the public from the evening of Sunday 22 March and will not reopen until further notice.
There are no toilet facilities available at any locations in Windsor Great Park.
Pedestrian access is maintained in Swinley Forest, but no cycling is permitted in Swinley Forest until further notice.
You can email your membership enquiry to: firstname.lastname@example.org and a member of the team will respond within five working days
When your renewal is due we will email you to remind you. If you choose to renew and pay by direct debit this will be done automatically.
If you pay by debit or credit card we will ask you to email us so that we can call you at a convenient time to renew by telephone. If you have a renewal that is imminent please email email@example.com advising us that you wish to renew and we will call you back.
Whichever way you renew, your renewed membership will be extended for the period that The Savill Garden closed to the time that it re-opens. This will be done by us and no action is required by you.
New membership can be purchased by phone. Please email firstname.lastname@example.org with a name and contact telephone number and we will call back at a convenient time.
We will be extending Friend and Member memberships to cover the full period of the closure to ensure that you still have a full 12 months of access. The date that this will apply from is 17 March 2020. This will be done by us and no action is required by you.
The following events have been cancelled to date:
The following events have been postponed:
This list is subject to change and will be updated on our events page which can be found here: windsorgreatpark.co.uk/events
The Windsor Estate extends to 15,800 acres of which Windsor Great Park is 4500 acres.
The Crown Estate is responsible for managing Windsor Great Park as part of its Windsor Estate. The Crown Estate is an independent commercial business, created by Act of Parliament. We invest in and manage some of the UK’s most important and best loved assets, underpinned by an investment strategy focussing on our core sectors of London’s West End, dominant regional retail and leisure, agricultural and strategic land, and offshore wind. The value of our business stands at £11.5 billion and we return all profits to the Treasury, returning more than £2.2billion over the last 10 years. Our role is to make sure that the land and property we invest in and manage are sustainably worked, developed and enjoyed to deliver the best value over the long term. At the heart of how we work is an astute, considered, collaborative approach that helps us create success for our business and those we work with. We call this conscious commercialism.
Visit The Crown Estate website here.
The public stretch of the Long Walk running from Cambridge Gates at Windsor Castle to The Copper Horse statue is 2.65 miles (4.26 km) long.
For all queries regarding individual trees, scheduled works to trees or questions regarding ownership and responsibility please contact the Crown Estate arboriculture team on Tree.email@example.com
The Savill Garden covers an area of 35 acres.
Food and/or drinks are not permitted in The Savill Garden.
We ask all visitors to either have their own picnic at the Obelisk Pond (5-minutes walk away from The Savill Building) or consume food and/or drinks purchased from the Potting Shed, Gallery cafe and The Savill Garden Kitchen in The Savill Building.
We thank you for your co-operation.
Please call The Savill Garden reception on 01784 435544. The Savill Garden is open daily between 10am-6pm (Mar-Oct) and 10am-4.30pm (Nov - Feb).
Accessibility for disabled visitors can be found on our Disabled Access page.
Terms and Conditions of membership for the following members can be found here:
Direct Debit payments will always come out of your account on the 01st of the month. We will notify you at least 10 working days prior to your renewal so that you have the time to update us with any changes.
More information about our membership can be found here.
An Individual membership is the first or primary membership at a single address. The Joint membership is for a second cardholder who can live at a separate address, however all correspondence is sent to the primary member.
Membership allows you to share your membership card within the same household to park your car at any of these Windsor Great Park car parks:
The other benefits of membership can only be used by the individual whose photo is on the membership card.
Membership is specific to you, not your car. So it doesn't matter if you come in a different car.
Your plastic Radio Frequency Identification (RFID) card will be automatically updated on our system, so you won't need a replacement card. Please do not throw it away.
If you wish to renew your membership you must do so within 3-months of the expiry date. After this time, to protect your Personal Data, we will delete your records from our database and you will have to apply for new membership.
Adding a second cardholder to your membership is not a problem. This can only be done at the time of renewal. Please ask a member of the team at The Savill Building for more information.
Not to worry, just let a member of the team know at The Savill Building and they will issue a new one for you.
That's OK ... just let us know next time you visit The Savill Building and a member of the team will update our systems for you. Alternatively you can email us at: firstname.lastname@example.org
We always like to welcome our local residents to The Savill Garden. Yes, we do have a 2 for 1 offer when Windsor and Maidenhead or Egham Advantage Card holders purchase an adult day ticket to enter The Savill Garden and show their Windsor and Maidenhead or Egham Advantage Card prior to the transaction taking place.
Sorry but we do not offer any discounts to RHS or National Trust members.
Please would you email email@example.com to register your interest for an Annual Car Park Membership for Buttersteep Forest and Swinley Park.
Annual Car Park Membership for Buttersteep Forest and Swinley Park: £100
* There are a limited number of Annual Car Park Memberships for Buttersteep Forest and Swinley Park available.
No barbecues, fires or gas stoves are permitted in any part of Windsor Great Park.
No, picnicking is not permitted in The Savill Garden, however there is a picnic area on Obelisk Lawn (situated adjacent to The Savill Garden). Access to Obelisk Lawn is free* and includes a small children's playground.
*Car parking charges apply.
We have several lakes and lots of waterbirds nesting in the Great Park. It is great fun to bring your children along and feed the ducks but here is some helpful information about the most healthy snacks for our feathered friends - canalrivertrust.org.uk
Please call The Crown Estate office on 01753 860222 to purchase your riding permit.
The award-winning Royal Windsor Information Centre is centrally located in Windsor Royal Shopping and can help with many different aspects of your trip. You can buy tickets for many local attractions and events over the counter or from their online shop.
The public areas of Windsor Great Park are open throughout the year and there is always so much to see.
The is always so much to enjoy in The Savill Garden, whether it be Spring Wood, The Summer Gardens and Summer Wood, Autumn Wood or the Winter Beds and of course the seasonal displays in the Queen Elizabeth Temperate
The astonishing Punchbowl display peaks in May. The actual date that the display reaches its peak is weather dependent.
Please email The Crown Estate Operations Manager with details of your commercial activity at firstname.lastname@example.org
Please email The Crown Estate Operations Manager with details of your commercial activity at email@example.com.
Please email full details of the charity, event and your requirements to Helen Buckham on firstname.lastname@example.org. Please allow a minimum of 28 days prior to your event.
Please email email@example.com with a filming proposal including:
We will then consider your filming proposal and confirm via email whether you have been granted permission to film. Please allow 5 - 10 working days to receive your response prior to the filming date.
Please email firstname.lastname@example.org with the details of your photographic request. It is the responsibility of the photographer to undertake full risk assessments prior to any photo-shoots and have the necessary Public Liability Insurance in place. The shoots should in no way impact or inconvenience any other visitors' enjoyment of Windsor Great Park. Commercial shoots will attract a suitable license fee.
I would like to use Windsor Great Park, Buttersteep, Swinley Park or Swinley Forest as photographic or film location. Who should I speak to about commercial photography and filming in Windsor Great Park?
We do not hold a licence to conduct wedding ceremonies at The Savill Garden.
Couples may have pre-wedding photographs taken at Virginia Water lake and on the Long Walk, under the following conditions:
The shoot must be restricted to the couple and the photographer and should in no way impact or inconvenience any other visitors' enjoyment of Windsor Great Park.
Wedding photographs on The Long Walk
Couples may have wedding photographs taken on the Long Walk, under the following
Windsor Great Park is a popular location and hosts many events throughout the year and so we cannot guarantee exclusivity of its locations for any pre-wedding or wedding photo-shoots.
It is the responsibility of the photographer to undertake full risk assessments prior to the shoot and have the necessary Public Liability Insurance in place.
If you have any questions, please email email@example.com.
The Crown Estate does permit the scattering of ashes within Windsor Great Park, for which no charge is levied.
The Crown Estate appreciates that this activity is often very personal, difficult and sensitive and the utmost respect and privacy will be shown to all concerned. However, there are several important provisos which need to be taken into account and which are best made clear at the outset -
Assuming these conditions are acceptable please contact us with the following information –
Please contact us at firstname.lastname@example.org at least 5 working days prior to when you wish to visit the Great Park. We also ask that, on the day of the activity, you to give the Wardens a brief call when you arrive at Windsor Great Park on 07833 543025.
The Crown Estate reserves the right to refuse permission for this activity should any element be deemed unacceptable.
For many years the seats in the Savill and Valley Gardens have been offered for sponsorship in memory of loved ones or to mark a significant event.
Though the seats are very numerous, particularly in the Valley Gardens, we have now reached a stage where every seat has a sponsor.
We also believe that all the areas where seats are required are now occupied and it would be to the detriment of both gardens to continue to add further seats.
Therefore, we have reluctantly decided to no longer accept requests for seats.
We realised that this is likely to be a disappointment to the many people who love and cherish both gardens and wish to have a tangible association, however, it would be wrong to continue adding more and more seats and the decision to cease this scheme is the right and proper one.
If you have any questions, please email email@example.com.
There is a plant centre at The Savill Garden that stocks some of the plants that can be seen in The Savill Garden. For more information, please visit The Savill Garden, call 01784435544 or email firstname.lastname@example.org.
Please call The Savill Building on 01784 435544 or email email@example.com
Yes, for more information please call The Crown Estate office in Windsor Great Park on 01753 860222.
Yes, Christmas Trees go on sale at our woodland depot in Windsor Great Park (off A332) from 1 December.
We also offer a Christmas tree recycling service from 27 December to 6 January at The Savill Garden.
We ask that you book your group visits with our Group Bookings Co-ordinator so that we can ensure your experience is a smooth as possible when you arrive at The Savill Garden. The spring and summer months can be particularly popular and so we advise that you book early to avoid disappointment. If you would like to discuss a group visit to The Savill Garden, please call Helen Buckham, our group bookings co-ordinator, on 0845 603 6228 or email firstname.lastname@example.org.
We do offer special group rates for groups of 10 or more people.
If you are a travel trade customer then speak to Helen Buckham, our group bookings co-ordinator, about whether you could qualify for our special Trade Client rates on 0845 603 6228.